1. What is a Thumbdrive?
Thumbdrive is your digital lockbox, storing your personal records, digital photos and music. Imagine a USB floppy drive and disk integrated, only more secure, more durable, and at less than one tenth in physical size, packing up to 350 times in capacity. Because thumbdrive does not have any moving parts, it is extremely resistant to vibrations and shocks. Thumbdrive acts just like your hard drive. You can drag and drop files onto it, create, edit, delete files even formatting it.

2. What operating systems can Thumbdrive operate on?
Thumbdrive works in Windows 98, SE (Second Edition), ME, 2000, XP and Mac OS 8.6, 9.0 or higher.  New drivers are made available for download at http://www.trekstorusa.com/downloads.htm  

3. Can Thumbdrive be affected by computer virus?
ThumbDrive is designed to work like a typical hard drive so that users can use it without training. As such, thumbdrive like hard drive and floppy, can become vulnerable to virus. Fortunately, thumbdrive is automatically protected when the PC is installed with any leading anti-virus software and updated virus definition files.

4. Will Thumbdrive work on my PC/Mac?
Thumbdrive works on most PC and Mac platforms with USB support. Nevertheless we recommend that users check with the manufacturer of their PCs on USB 1.1 compatibility.

5. I just bought a second Thumbdrive. Do I need to repeat the setup process?
Once the PC or  Mac is setup  to work with Thumbdrive, you do not need to repeat setup for additional thumbdrives.

6. Why do I need a ThumbDrive?
Some ideas on how you can use the Thumbdrive.

• PASS KEY - Store your passwords and sensitive data away from your computer until you are present and plugged in. The only safe password storage you need.
• LOCK BOX - Secure your most important writing, financial data and personal information in the Thumbdrive. Leave no trace on the computer for others to uncover.
• POWER POINTER - Carry your Power Point presentations in your pocket. Instantly play them on any computer that has the necessary software during meetings. 
• FLOPPY REPLACEMENT - No more worries about vibration and magnetic fields. No more spanning a file over multiple disks. With Thumbdrive, you can now store your favorite utilities and tools all in one small and robust package.
• PC-MAC BRIDGE - We all know the pain to transfer a file from a PC to a Mac. Thumbdrive eliminates that by providing a fast and easy way to transfer data across the 2 platforms
• HOME OFFICE - Need to bring work home? You do not need to carry your notebook anymore. Just backup what you need to the Thumbdrive and take it home.

These are just some examples of what some of our customers are using Thumbdrive for. For more ideas and applications, go to www.trekstorusa.com/applications.htm 

7. Can I use Thumbdrive as a bootdisk?
Thumbdrive SMART, to be released in early 2002, is supported by the latest BIOS versions as a bootable device. We recommend that you contact your BIOS vendor to check for USB bootability. 

8. Can I protect my files from accidental deletion?
Thumbdrive has a write protection switch at the bottom end. When switch is in the "unlocked" position, you can write data to the Thumbdrive. When switch is "locked", you can only read from the Thumbdrive.

9. How long can Thumbdrive maintain the integrity of the stored data?
Data stored in Thumbdrives can last about ten years without losing any integrity.

10. How do I read the LED?
The LED is lit when the Thumbdrive is inserted to your PC. This confirms the connectivity between Thumbdrive and the PC. The LED starts blinking the moment you initiate a file transfer, e.g. dragging and dropping a file from your PC to the Thumbdrive. DO NOT REMOVE THE Thumbdrive during a write operation as this may cause loss of data. 

11. Can a ThumbDrive be shared over a LAN (Local Area Network)?
Thumbdrive can be accessed over a network to enable sharing of data among multiple users. 

12. What is the difference between the ThumbDrive and a USB hard disk drive?
A USB hard disk drive is heavier and more bulky. It is also vulnerable to shocks and vibrations due to its internal moving parts. Thumbdrive is smaller and lighter. Thumbdrive does not have any moving parts and that makes it ideal for mobile use.

13. Does the ThumbDrive SMART work in Mac OS 8.6?
There is no device driver required for ThumbDrive SMART to work in Mac OS 8.6. However you need to make sure that your Mac OS 8.6 is installed with USB Mass Storage Support 1.3.5. To do that, please visit Apple's website at http://docs.info.apple.com/article2.html?artnum=60394&SaveKCWindowURL=http%3 for more information.

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